NAVOMI brings to you the leading industry technology for incorporating revolutionary AI-powered Conversational Commerce solutions to your business contact centers for an ever more engaging and augmented end-user experience.
NAVOMI’s MANAV supports a suite of Conversational AI tools currently being offered by NAVOMI to automate communication centers. You can expect omni-channel customer engagement and enhanced tuning & training methodologies.
We have expertise in a range of backend platforms (Dialog Flow, Amazon Lex) to NLP engines (Google BERT, Luis.ai, Watson assistant) to AI and ML substitutions. So, you can rely on NAVOMI to assemble the best-of-breed solution to create a convenient and personal relationship with your consumers.
Our KnowledgeBot enables the configuration of FAQs of the procedure, methodology, SOPs (standard operating procedures), and more. Our conversational commerce tool considerably decreases the necessity of dedicating your human agents to answer the majority of frequently asked questions. Besides, it can work tirelessly- 24x7.
NAVOMI’s virtual assistant solution- BioBot is one of its kind. Developed with AI, it is powered by voice biometrics which is capable of enrolling, mapping and verification of the user’s voice. The seamless integration of BioBot into popular chatting platforms enables optimization of contact centers, improves brand outreach and steers leads.
With the adept team of professionals, NAVOMI has built a range of intelligent and powerful bots that are customisable to incorporate the latest industry technologies.