MANAV is NAVOMI’s platform agnostic services that helps enable best of the breed AI for organizations. Pick your preferred Bot, NLP, AI/ML platforms, our service will glue the best of the best for a superior AI outcome. Don’t have preferred platforms ? don’t worry we will put a solution together for you.
NAVOMI’s KnowledgeBot helps maximize customers self help thus increasing the customer satisfaction and decreasing cost of support by effectively deploying state-of-the-art enterprise grade AI and NLP based platform based Chatbot and efficient training/tuning methodologies.
The bot supplements a suite of Conversational AI services that NAVOMI currently provides to optimize contact centers.
Omni Channel Customer Engagement:
While ChatBots in general can perform many tasks, the Knowledge Bots can play a key role in being first responders in numerous support, service, e-commerce, FAQ scenarios where they can resolve a majority of customer issues and concerns without the need for human intervention.
KnowledgeBot can be easily integrated into brand’s web sites, web based applications.