NAVOMI's Salesforce Widget for LiveEngage is embedded in the Agent Consoles and allows instant chat with visitors to the website, access to chat history via transcripts, ticketing support, and more.
Salesforce provides customer relationship management services coupled with another suite of enterprise applications. Upon integration of LiveEngage with our Salesforce Widget, you are moving towards improved performance and productivity of your agents.
Its integration is as simple as locating the Widget, adding the Widget to the application, followed by login and authentication, and you are all set to begin. From customer history to customer details, you can access all this and more on the go.