NAVOMI’s Solution Center enabled ABC for a number of enterprises in NA. This involved building a number of widget to fill gaps as ABC was becoming live.
NAVOMI’s ABC Solution Center stands at the forefront of implementing messaging solutions utilizing the Apple Business Chat platform for various enterprise clients spanning multiple industries and lines of business. We earned the reputation of delivering solutions to complex customization challenges, such as:
Agent widget development enhancing productivity
Conversation bots design & implementation to handle intent routing, FAQs, and fully-automated workflows to minimize agent interaction and improve CSAT
Authentication provider via ABC’s OAuth2 to establish in-flow customer identification
Apple Pay via ABC enablement to facilitate seamless payment fulfillment for goods and services
Below are companies we enabled ABC:
Atlanta based airline company
Major Consumer Goods, Bridal, Electronics, Computer drives manufacturer, Clinician