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Invodo’s Rich Media Widget




NAVOMI partnered with Invodo to create a Liveperson widget. It leverages Liveperson’s Engagement SDK to provide the ability for an agent to send a media, either as a video or URL, to the visitor\guest in a Liveperson chat.

The widget provides a feature-set as follows:

  • Ability for a Liveperson agent\operator to browse\search available Invodo media from within the engagement window
  • Ability for agent\operator to manually enter a media URL
  • Ability for agent\operator to preview media (video-only)
  • Ability for agent\operator to “push” or “Send” media via the LivePerson Engagement Window
  • Ability for agent\operator to see real-time activity associated with the media (view status, etc) via an activity log

Here is a video demo of the finished product for viewing:

Unable to display content. Adobe Flash is required.

For more information on the Rich Media Widget, please contact us.


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