Apple Business Chat
NAVOMI’s Solution Center enabled ABC for a number of enterprises in NA. This involved building a number of widget to fill gaps as ABC was becoming live.
NAVOMI’s ABC Solution Center stands at the forefront of implementing messaging solutions utilizing the Apple Business Chat platform for various enterprise clients spanning multiple industries and lines of business. We earned the reputation of delivering solutions to complex customization challenges, such as:
- Agent widget development enhancing productivity
- Conversation bots design & implementation to handle intent routing, FAQs, and fully-automated workflows to minimize agent interaction and improve CSAT
- Authentication provider via ABC’s OAuth2 to establish in-flow customer identification
- Apple Pay via ABC enablement to facilitate seamless payment fulfillment for goods and services
Below are companies we enabled ABC:
- Atlanta based airline company
- Major Consumer Goods, Bridal, Electronics, Computer drives manufacturer, Clinician
- UK based Luxury Fashion company
- 2 of the major restaurant chains in North America
- Automotive Financial Services
- Atlanta based Broadcast Media enterprise
- Atlanta based insurance company
- Major North American Telcos
- Travel/Vacation organization