logo dark logo light logo
  • Home
  • Industries
    • Life Science
    • Healthcare
      • FHIR (Fast Healthcare Interoperability Resources)
    • Telco
    • Manufacturing
      • Food and Beverage
      • Medicals
      • Metals
      • Plastics
    • Distribution
      • Auto Parts
      • Consumer Goods
      • Food and Beverage
      • Medical and Dental Supplies
    • Services
      • Commercial Sales and Services
      • Engineering
      • Industrial
    • Oil & Natural Gas
  • Solutions
    • Contact Center
    • Agent Productivity
      • CRM Connect
      • Workforce Management
      • File Sharing Widget
    • Connectors
      • Apple Business Chat
      • ADA Bot Connector
      • IBM Watson Connector
      • Social Connectors
    • Customer Success
      • Customer Success Organization
    • Omni Channel Automation
      • Voice Deflection
      • Bot CoE
      • Multi-lingual Biometric Bot
    • Grants Management
  • Services
    • B2B Integrations
      • Enterprise Integration
      • DataN
    • Applications Consulting
      • Veeva
      • Salesforce
      • LivePerson
      • MuleSoft
      • Twilio
      • Bots
    • Managed Services
      • Cloud Services
      • App Support and Maintenance
  • Customers
  • COVID Response
    • Blogs
    • Articles
    • Videos
    • Brochures
  • Partners
  • Career
  • Request a Consultation
Mobile Logo
  • Home
  • Industries
    • Life Science
    • Healthcare
      • FHIR (Fast Healthcare Interoperability Resources)
    • Telco
    • Manufacturing
      • Food and Beverage
      • Medicals
      • Metals
      • Plastics
    • Distribution
      • Auto Parts
      • Consumer Goods
      • Food and Beverage
      • Medical and Dental Supplies
    • Services
      • Commercial Sales and Services
      • Engineering
      • Industrial
    • Oil & Natural Gas
  • Solutions
    • Contact Center
    • Agent Productivity
      • CRM Connect
      • Workforce Management
      • File Sharing Widget
    • Connectors
      • Apple Business Chat
      • ADA Bot Connector
      • IBM Watson Connector
      • Social Connectors
    • Customer Success
      • Customer Success Organization
    • Omni Channel Automation
      • Voice Deflection
      • Bot CoE
      • Multi-lingual Biometric Bot
    • Grants Management
  • Services
    • B2B Integrations
      • Enterprise Integration
      • DataN
    • Applications Consulting
      • Veeva
      • Salesforce
      • LivePerson
      • MuleSoft
      • Twilio
      • Bots
    • Managed Services
      • Cloud Services
      • App Support and Maintenance
  • Customers
  • COVID Response
    • Blogs
    • Articles
    • Videos
    • Brochures
  • Partners
  • Career
  • Request a Consultation

Services / Workforce Management

Workforce Management

NAVOMI’s Workforce Management (WFM) Widget for LiveEngage platform is designed to improve your business success by engaging your agents, reducing labor costs, increasing efficiency, and mitigating compliance risk. Business managers get recognized across the organization for efficient staff scheduling and staff management.

NAVOMI developed LiveEngage platform WFM connectors/widgets that facilitate rapid integration with NICE, Aspect, Genesys, Engage, Sharpen, etc.

What do we offer? NAVOMI leverages virtually any WFM system's capabilities to deliver business performance enhancement and operational efficiency enhancements. Our on-premises to-cloud integrations, ETLs, real-time adherence and migration of large data volumes allow seamless integrations and connectivity across cross-device platforms.

NAVOMI is streamlining workflow processes and minimizing the workforce downtime.

NAVOMI's workforce management integration widgets allow easy identification of dynamics & predicting call/chat volumes, substantial cost cutting, and monitoring schedule compliance by agents in real-time by LiveEngage WFM connector/widget.

Our WFM integration solution platform enables clients to visualize efficacious changes in business processes through mission-critical applications.

Contact Info

Address: 1080 Holcomb Bridge Rd., BLDG 100, STE 197, Roswell, GA 30076


Email: contactus@navomi.com


© NAVOMI
Solutions
Services